Services

Community management and social media

We run your brand's social media with a clear strategy, design that matches your identity and content made to bring in customers, not just likes.

Social media

What it is

An account that posts without a plan ends up looking like a messy catalog. We start with strategy: who you are talking to, which topics position you and what you want people to do after seeing your content. Then we build a monthly calendar and produce it.

We have run social media for bakeries, healthcare, education, tourism, interior design and dance brands, with pieces that follow each brand's identity instead of generic templates.

Social media

Who it is for

  • Businesses that know they need social media but lack the time to do it well.
  • Brands with a great product and an account that does not show it.
  • Clinics and professionals who need to build trust.
  • Restaurants, bakeries and shops that sell through Instagram and WhatsApp, including bilingual brands in the US.

Services

What is included

01

Content strategy

Pillars, tone, formats and goals for each channel.

02

Monthly calendar

A posting plan approved with you before the month starts.

03

Post design

Posts, carousels and stories in your brand identity.

04

Copywriting

Captions for every post, in English, Spanish or both.

05

Reels

Scripting, shooting or editing short-form video as planned.

06

Reporting

Monthly results with what worked and what to adjust.

Social media

Step-by-step process

01

Audit

We review your accounts, your competitors and your goals.

02

Strategy

We define pillars, tone, formats and frequency.

03

Calendar

Every month we propose the plan and approve it together.

04

Production and posting

We design, write, edit and schedule.

05

Measurement

Monthly report and plan adjustments.

Social media

Frequently asked questions

How soon will I see results on social media?

Early changes in reach and engagement usually show in the first or second month. Business results, like messages and sales, build up between the third and sixth month of consistent work.

Which platforms do you manage?

Mainly Instagram, Facebook, TikTok and LinkedIn. We choose with you the ones that make sense for your audience instead of being everywhere.

Do you produce the photos and videos?

We design the pieces and produce reels. We shoot photo and video from scratch in the Dominican Republic, and soon in Mexico; in other countries we work with the footage your team records.

Do you reply to messages and comments?

Community management can be part of the plan. We define it at kickoff based on your message volume.

Do you work with US brands?

Yes. We manage accounts for US-based brands and create content in English, Spanish or both for brands selling to Hispanic audiences.

Does it include paid ads?

Ads management is quoted separately and the ad budget is paid directly to the platform. We advise you on when it is worth investing.

Do I have to commit for many months?

We work on monthly plans. We recommend at least three months so the strategy has time to deliver.